Privacy Policy

This Privacy Policy explains how Mart Shopping Help (“we,” “us”) handles personal information when you visit martshoppinghelp.online or use our independent shopping-assistance service.

Information we collect

• Information you give us on a call, such as your name, phone number, the products or needs you describe, and your preferences or budget.
• Payment information needed to pay for our service, handled as described to you before you agree to proceed.
• Website usage information, such as pages visited, device and browser type, and approximate location derived from IP address, collected through standard server logs and any analytics or advertising tools we use.
• Call records, such as the time and duration of calls. If calls are recorded, we will tell you at the start of the call.

What we never ask for

We never ask for passwords to retailer or other online accounts, one-time verification codes, or remote access to your device. Please do not share these with us.

How we use information

• To provide the shopping guidance you requested and to follow up on it.
• To process payment for our service and keep business records.
• To operate, secure, and improve our website and service.
• To measure the performance of our advertising.
• To comply with legal obligations.

How we share information

We do not sell your personal information. We share it only with service providers that help us run our business (for example, phone, payment, hosting, and analytics providers), when required by law, or to protect our rights and the safety of others.

Cookies and analytics

Our website may use cookies and similar technologies to understand how visitors use the site and to measure advertising. You can control cookies through your browser settings.

Data retention and security

We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.

Your choices and rights

Depending on where you live, you may have rights to access, correct, or delete your personal information, or to opt out of certain uses. To make a request, contact us using the details below.

Children

Our service is intended for adults. We do not knowingly collect personal information from children under 13.

Changes

We may update this policy from time to time. The “last updated” date above shows when it last changed.

Contact

Questions about this policy? Call +1 (888) 620-2103. See also our Terms of Service.